PDF Ebook Effective Call Center Training: Soft Skills, by Excel
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Effective Call Center Training: Soft Skills, by Excel
PDF Ebook Effective Call Center Training: Soft Skills, by Excel
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This is a lucid book on the ins and outs of the much-in-vogue call centres, it caters to the need of a global audience with panache. The focus is on honing personal relation skills and educating the reader on what it takes ti thrive in the highly competitive, vibrant and evolving world of call centres.
- Sales Rank: #5126838 in Books
- Published on: 2002-08-01
- Original language: English
- Dimensions: .0" h x .0" w x .0" l, .0 pounds
- Binding: Paperback
- 220 pages
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